Returns Policy 

 How To Order 

There is no minimum order if we have required goods in stock.

All colours are available to order for quantities of 250 and above.

  • Available from Stock items will normally arrive within 3-4 working days once payment has been received in our account.

  • Colours available to order goods will be made and delivered within 2-3 weeks once payment has been received in our account.

  • International customers should ask for a delivery quote.

Although we do everything we can to ensure delivery times are met, sometimes delays do arise for reasons beyond our control. We will notify you of any unexpected delays. 

Click & Collect

  • Click & Collect is a service which allows you to choose and to pay for your products on our website and then collect them from our site. Products in stock that are available for Click & Collect are stored at our factory. The majority of our goods will be available to collect in 3-4 working days, if you order before 12.00 pm.

  • All of our items should be collected from:

              Deans Management Services Ltd.
              Unit 32/33 Manor Industrial Estate
              Pleck Road
              Walsall
              West Midlands
              WS2 9XX

  • Once a delivery option has been selected, you can continue shopping or proceed directly to the website check out. Once you have placed the order, you will receive confirmation of your order and when goods will be available for collection form our site. Please ensure you bring printed or electronic confirmation details with you

Placing the order on-line

The Deans Store is designed to help you browse our products quickly. Use the menu at the top of the page to find product you need. Click the product image for more information or to purchase.

Using the shopping basket

To place a product in your shopping basket, select colour and quantity, type print details and the click “Add to Basket” button. You are then able to access your basket by clicking the shopping basket icon in the upper right corner of your screen.

The goods added to the shopping basket are not reserved until you proceed to checkout and payment is made.

Checkout

The checkout process contains three easy steps: shipping, payment and order review. Please enter the required information such as invoicing and delivery addresses. Please note, the delivery address cannot be changed once the order has been submitted.

Payments made by card are subject to a 2% surcharge. Please note, we currently accept Visa credit and debit cards including Delta and Electron, MasterCard, Maestro (UK).

Stock availability

It is not guaranteed that the stock shown online will always be available at all times. Please call our Sales team for any information or support you require on 01922 637509